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BRMUG Meeting Notes March 2011 - Internet Purchasing Dos and Don'ts While buying on the Internet is really not very different than any other buying, it does have a few things to watch out for. Of course the first things to watch out for are the same things you should pay attention to any time you make purchase. Make sure you are getting what you think you are Confirm the product is appropriate for your need Here are some criteria a vendor should probably meet: You have positive recommendations from folks you know who have purchased there You have purchased there before (without issue) The business should have been in operation for a while (at least a year?) Return policy is clearly stated, are returns refunded or credited to your account? Shipping costs (to you and for returns) are stated and acceptable Shipping time is acceptable Vendor accepts your preferred payment choice Vendor has a 1-800 number for sales AND problems Vendor has a positive reputation at review sites TANSTAAFL -- if the price is to good to be true, then it is probably not true For auction sites: Is there a sign up fee? Is the seller a company or an individual? What is the history of the seller? What is the condition/state of the product? What are the shipping details? What if the product does not arrive? Or arrives damaged? What warranty? Is it really an auction? An interesting new family of "auction sites" have appeared. Here are some examples. QuiBids FAQ Swoopo BigDeal BeeZid For 10 Cents Bid Rivals Penny Auctions - claims to share winning stratedgies